FAQs

FAQs (CURRENT STUDENTS) 

For all general inquiries please send an e-mail to: or call (310) 825-6542.

To make a phone/in-person/Zoom appointment with a Graduate Advisor, please contact:

If you have technical/course content related questions, please e-mail the Area Director of your program.

All UCLA students are held to the guidelines written in the Standards & Procedures for Graduate Study at UCLA. You may find the full document here: https://grad.ucla.edu/gasaa/library/spfgs.pdf

Is there an application fee?

Enrollment Information
How do I enroll?
How do I check my study list?
What is the estimated cost of the program?
What is my BAR? How do I pay for the MSOL program?
What step do I take if my employer is directly paying UCLA for my fees?
Where do I order my text books for each term?
When will the lectures be posted?
What are my options for the midterm and final examinations?
Who do I notify regarding which option(s) I choose?
If I am a continuing student, how do I enroll for the following quarter?
What is the withdrawal policy?

Technical Information
What are the hardware and software requirements to view online lectures?
Where can I download Flash Player 7?
What are the equipment requirements for Videoconferencing Office Hours?

Leave of Absence
Am I eligible for a leave of absence?
When is the deadline to request for a leave of absence?
What if my leave begins in a quarter I have already paid for? Will I get a refund?
How long is a leave of absence?
What happens if I do not return from a leave of absence?
Can I defer my student loans when I am on leave?
How will I receive my registration materials after returning from a leave of absence?
What do I need to do if I return before the end of my leave?
Are there any restrictions for international students on a leave of absence?
If I am on a leave of absence, may I use University facilities?

Refunds
What is the refund policy?

Miscellaneous
What is a UCLA BruinCard? Do I need one?
What is the calendar for the M.S. Engr. Online Program?
When is the 10 week summer session?
Am I eligible to purchase graduate student medical insurance at UCLA?

If I have questions, who should I contact?

Send an email to . Please include your full name and UCLA ID number.

Is there an application fee?

The non-refundable application fee ($105.00 for U.S. citizens and Permanent Residents; $125.00 for all other applicants) can be paid by credit card or, if necessary, by check.  The application fee must be paid before an application can be processed.

For more information, please visit: https://grad.ucla.edu/gasaa/admissions/admisinfo.html#Fees

How do I enroll?

Please log-on to MyUCLA to self-enroll in courses for the upcoming term: http://my.ucla.edu

How do I check my Study List?

MyUCLA provides the easiest way to gain real-time access to academic, financial, and personal records. MyUCLA takes you through various functions, whether it be to view your Study List, check your BruinBill, change your contact information, see your term grades, or order transcripts.

What is the estimated cost of the program?

Each course is $4,000 (The fee for the 9-course program is $36,000).

With respect to additional costs for textbooks, UCLA instructors may use their own notes/texts, etc. Generally, we are unaware of the exact cost until the course begins. On average, an estimate of about $100.00 can be expected per course.

What is my BruinBill? How do I pay for the MSOL Program?

All students are assigned a BruinBill account. Your BruinBill records all charges and payments associated with registration, along with other service charges that may be assessed to students. Accounts are administered electronically (eBill); paper statements are issued only on request at the Student Accounting Office. You are encouraged to check your BruinBill balance through MyUCLA on the first business day of each month. You may receive monthly email reminders prior to payment deadlines, provided you have a valid e-mail address established through MyUCLA.

You may find the UCLA fee payment deadlines at http://registrar.ucla.edu/Calendars/Overview.  If you need to drop a class or withdraw from the term, contact immediately.  If registration fees are not paid in full by the payment deadline, a $50 late registration fee is automatically assessed and classes are dropped in accordance with the drop class deadline.

What steps do I take if my employer is directly paying UCLA for my fees?

Sponsorships are tuition payment agreements where the organization (e.g., your employer) agrees to pay the student’s tuition.  This requires an invoice from UCLA in order to pay the tuition fees. For further information, please visit: https://www.finance.ucla.edu/business-finance-services/student-accounts/third-party-sponsors-billing-collections

Upon receipt of the authorization letter, your BruinBill account will be credited with the appropriate amount. Your fees are posted to the sponsor’s account for invoicing. The invoice will then be sent to the sponsor.

Where do I order my textbooks for each term?

http://shop.uclastore.com/c-422-textbooks.aspx

When will lectures be posted?

Lectures will be posted on Mondays and Wednesdays during the quarter.  In some cases, lectures will be made available earlier so that students will have the opportunity to work ahead.

What are my options for the midterm and final examinations?

Midterms and Final Exams are held on Saturdays.  If you are having your exam proctored off-campus, you may take the exam the Friday before the Saturday campus exam.  No approval is necessary.

If you need to take an exam on a different date, you must e-mail your instructor directly to seek permission (approval is at the sole discretion of the instructor and is not guaranteed).  If an alternative date is granted, please forward the approval to:  at least two weeks prior to an exam.  It is the student’s responsibility to inform the MSOL Office of any changes/special accommodations etc. as the MSOL Office releases exams directly to the proctors (not the instructor or TA).

For more information about exam options, click here.

Who do I notify regarding which option(s) I choose?

All students, no matter which option they choose, must submit a SEA Form via e-mail (with a digital or handwritten signature) to  at least two weeks prior to their first exam OR if there is a change in their proctor/exam option.  MSOL will continue to use the last used proctor as the student’s default option (unless otherwise notified).

For more information about the SEA Form (and to download the PDF form) click here

If I am a continuing student, how do I enroll for the following quarter?

Please log-on to MyUCLA to self-enroll in courses for the upcoming term.

What is the withdrawal policy?

Please visit http://www.registrar.ucla.edu/Registration-Classes/Registration-and-Payment/Withdrawal for detailed information about UCLA’s withdrawal policy.

What are the hardware and software requirements to view online lectures?

  1. A broadband connection (Cable, Fiber, or DSL)
  2. Remote Desktop capability to remote.seas.ucla.edu (if needed for your class).
  3. Adobe Flash Player plugin (9.0.0 or greater) must be installed.
  4. An acceptable version of a browser for your platform as shown below:
    • Windows 7 & 8.1: IE 9+, Firefox 28+, and Chrome 34+
    • Mac OS X 10.9: Firefox 28+, Chrome 34+, and Safari 6.0+
    • Linux Red Hat 6: Firefox 28+

Where can I download Adobe Flash Player?

Get the Flash Player here: http://www.adobe.com/go/getflashplayer

What are the equipment requirements for Videoconferencing Office Hours?

You will need a microphone and speakers for your computer.

If you don’t already have this equipment, Wimba recommends the following headset system:
PLANTRONICS .Audio 340 3.5mm Connector Supra-aural The Head Stereo Headset$14.99

Also, you might consider getting a webcam so that the TA or professor (and other students) will be able to see you when you speak. We have no specific recommendation for a webcam.

Am I eligible for a Leave of Absence?

A leave of absence may be granted by the Graduate Division to continuing graduate students in good standing (minimum 3.0 GPA) who have completed at least one quarter in graduate status at UCLA.  Please read the Leave of Absence Policy here: https://grad.ucla.edu/academics/graduate-study/leave-of-absence-request/

When is the deadline to request for a Leave of Absence?

All leaves must be requested before the end of the second week of the quarter in which the leave of absence or extension of leave of absence is to begin. Deadlines are published for each quarter in the Academic Term Calendar.

What if my leave begins in a quarter I have already paid for? Will I get a refund?

If registration fees have been paid for the quarter in which the leave is to begin, a percentage of the tuition fee paid is refunded according to the calendar date on which the approved leave request is submitted to the Graduate Division.  Fees are assessed through BruinBill after Friday of Week 2.  Separate from tuition fees, Graduate Student Study List Deadlines and Changes and fees can be found here: http://www.registrar.ucla.edu/Fees-Residence/Course-and-Study-List-Fees/Graduate-Student-Study-List-Deadlines-and-Fees

How long is a Leave of Absence?

A leave is normally granted for periods of one to three quarters. Leaves may be extended in certain circumstances, ex. military deployment on the recommendation of the department to Graduate Division.

What happens if I do not return from a Leave of Absence?

If a student fails to return to UCLA (or leaves the university without an official leave of absence) the student must apply for readmission to the program.

Can I defer my student loans when I am on leave?

When a student is on a leave of absence, the Registrar’s Office cannot confirm student status for student loan deferral.

How will I receive my registration materials after returning from a Leave of Absence?

If a student is returning from a leave of absence of less than three terms, a student should be able to register for the upcoming term via MyUCLA.

What do I need to do if I return before the end of my leave?

If a student is returning before the end of the period of the leave, the student must notify the Graduate Division and the Registrar’s Office at least six weeks prior to the beginning of the term in which the student plans to register.  Failure to give at least six weeks notice will result in liability for any and all late registration/late enrollment fees assessed by the Registrar’s Office.

Are there any restrictions for international students on a Leave of Absence?

International students on non-immigrant visas (F-1 or J-1) may not remain in the United States while on a leave of absence unless:

  1. a written statement is provided to the Office of International Students and Scholars from an academic adviser certifying that the student will be conducting degree-related research equivalent to a full course of study during the leave; or
  2. they provide evidence of a serious illness of their own (not that of a family member) that prevents attendance at UCLA.

The Graduate Division will not approve a leave of absence that is not in compliance with Bureau of Immigration and Customs Enforcement (BICE) policy governing international student visas.

If I am on a Leave of Absence, may I use university facilities?

Students on LOA may use the UCLA library and maintain access to digital services by paying the public user fee.

What is the refund policy? 

The refund policy for MSOL Students is listed below (Please note: With the exception of the summer session, students cannot drop to zero units without an approved Leave of Absence).

REFUND POLICY

This policy is the ONLY exception to the Registrar’s Term Calendar.  As an MSOL Student, you may receive a *full refund up until the 6th week of a given quarter. Thereafter, the following percentages apply:

7th week 50%

8th week 0%

9th week 0%

10th week 0%

*Graduate students can add, drop, change grading basis, or change variable units through the end of the last day of instruction. Fees are assessed through BruinBill after Friday of second week.  Although you may be entitled to a refund based on your drop date, you may be subject to transaction fees, which can be found here: http://www.registrar.ucla.edu/Fees-Residence/Course-and-Study-List-Fees/Graduate-Student-Study-List-Deadlines-and-Fees

*SUMMER ENROLLMENT – Per Summer policy: “Deposits are not required for UCLA students. However, the non-refundable processing fee of $150 will be assessed if all courses are dropped regardless of whether instruction has begun.” https://www.summer.ucla.edu/fees

What is a UCLA BruinCard? Do I need one?

The UCLA BruinCard is a student identification card that is used to electronically confirm student status and eligibility for services on campus, such as use of the library. As a student in the M.S. Engineering Online Program, you are not required to come on campus. If you do plan to use the services on campus, you can apply for a BruinCard by visiting the BruinCard webpage and click on *Apply for Card* on the left menu. You must have a UCLA logon ID and password to access the online application

Once you have applied, please forward your confirmation e-mail to the MSOL Office: . Thereafter, we will pick up your BruinCard and mail it to your official UCLA mailing address.

What is the calendar for the MSOL Program?

The MSOL Program is aligned with the Academic Term Calendar: http://registrar.ucla.edu/Calendars/Overview

When does summer session begin?

Session A – 10-weeks
This is generally the third week of June through the end of August.

Please refer to UCLA Summer Sessions Calendar for more information.

Am I eligible to purchase graduate student medical insurance at UCLA?

SHIP (Student Health Insurance Plan) is assessed as part of the overall registration fee to regular full-time students only, eligibility is based on registration status. View the Student Insurance Resources (pdf) by UCLA’s Health Insurance Consultant of other possible insurance resources that may assist you.