FAQs

FAQs for CURRENTLY ENROLLED STUDENTS ONLY

All Students in the Masters of Science in Engineering Online Program are held to the guidelines written in the Standards & Procedures for Graduate Study at UCLA. You may find the full document at https://grad.ucla.edu/gasaa/library/spfgs.pdf

If I have questions, who should I contact?
Is there an application fee?

Enrollment Information
How do I enroll?
How do I check my study list?
What is the estimated cost of the program?
What is my BAR? How do I pay for the M.S. online program?
What step do I take if my employer is directly paying UCLA for my fees?
Where do I order my text books for each term?
When will the lectures be posted?
What are my options for the midterm and final examinations?
How do I notify the School which options I choose?
If I am a continuing student, how do I enroll for the following quarter?
What is the withdrawal policy?

Technical Information
What are the hardware and software requirements to view online lectures?
Where can I download Flash Player 7?
What are the equipment requirements for Videoconferencing Office Hours?

Leave of Absence
Am I eligible for a leave of absence?
When is the deadline to request for a leave of absence?
What if my leave begins in a quarter I have already paid for? Will I get a refund?
How long is a leave of absence?
What happens if I do not return from a leave of absence?
Can I defer my student loans when I am on leave?
How will I receive my registration materials after returning from a leave of absence?
What do I need to do if I return before the end of my leave?
Are there any restrictions for international students on a leave of absence?
If I am on a leave of absence, may I use University facilities?

Refunds

What is the refund policy?

Other
What is a UCLA BruinCard? Do I need one?
What is the calendar for the M.S. Engr. online program?
When is the 10 week summer session?
Am I eligible to purchase graduate student medical insurance at UCLA?

If I have questions, who should I contact?

Send and email to . Please include your name and UCLA ID number.

Is there an application fee?

The non-refundable application fee ($105.00 for U.S. citizens and Permanent Residents; $125.00 for all other applicants) can be paid by credit card or, if necessary, by check.

The application fee must be paid before an application can be processed.

UCLA accepts Visa, Mastercard, and Discover. If you must pay by check, please make the check payable to the Regents of the University of California. If a check is written for you by someone else, be sure your name and other identifying information (applicant ID, date of birth, department to which you are applying, etc.) appear on the face of the check.

Please be aware that if you select the check option, the initial processing of your application will be delayed by a minimum of seven to 10 working days. The date your payment is received is considered date your application is submitted.

For more information, go to https://grad.ucla.edu/gasaa/admissions/admisinfo.html#Fees

How do I enroll?

The Academic Student Affairs Counselor will manually enroll you in your online courses for the M.S. online program. After you are enrolled and billed, a confirmation email will be sent.

How do I check my Study List?

Go to the URSA website www.ursa.ucla.edu. URSA (University Records System Access) provides the easiest way to gain real-time access to academic financial, and personal records. The site is designed with an intuitive visual interface that takes your through the different steps of the procedure you are trying to accomplish, whether it be to view your Study List, to check our BAR account, change address information, see your term grades, or order transcripts.

URSA operates Sunday night from 6 p.m. through Tuesday at 1 a.m. and Tuesday through Saturday from 6 a.m. to 1 a.m., including holidays.

What is the estimated cost of the program?

Each course is $3,850 (The fee for the 9-course program is $34,650).

With respect to additional costs for textbooks, UCLA instructors sometimes use their own notes and other times use texts, etc. Generally we don’t know these exact costs until the course begins. On average, an estimate of about $100.00 can be expected to be added per course.

What is my BAR? How do I pay for the M.S. online program?

All students are assigned a BAR (Billing and Accounts Receivable) account. A BAR account records all charges and payments associated with registration, along with other service charges that may be assessed to students. Accounts are administered electronically (eBill); paper statements are issued only on request at the Student Accounting Office, 1121 Murphy Hall. You are encouraged to check your BAR account balances through URSA OnLine on the first business day of each month. You may receive monthly email reminders prior to payment deadlines providing you have a valid email address established through URSA.

You may find the UCLA fee payment deadlines at http://registrar.ucla.edu/Calendars/Overview. If you need to drop a class or withdraw from the term, contact . The UCLA refund policy for withdrawing from a term can be found at http://www.registrar.ucla.edu/soc/registration.htm. All charges must be paid in full by the 20th of each month or the preceding workday if the 20th falls on a weekend or holiday. After the payment deadline, students are assessed a $20 delinquent fee. If registration fees are not paid in full by the payment deadline, a $50 late registration fee is assessed, and classes are dropped in accordance with the drop class deadline.

What steps do I take if my employer is directly paying UCLA for my fees?

Sponsorships are tuition payment agreements where the organization (e.g., your employer) agreeing to pay the student’s tuition requires an invoice from UCLA in order to pay the tuition fees. Your employer must send an authorization letter to :

UCLA Student Accounting Office
1121 Murphy Hall
Los Angeles, CA 90024

or Email your voucher/ authorization letter to

Upon receipt of the authorization letter, your BAR account will be credited with the appropriate fee. Your fees are posted to the sponsor’s BAR account for invoicing. The invoice will then be sent to the sponsor. Sponsors submit payment, by check, to:

UCLA Payment Solutions & Compliance Office
Box 957089, 1125 Murphy Hall
405 Hilgard Ave
Los Angeles, CA 90095-7089
Credit card payments are not accepted.

Where do I order my text books for each term?

http://shop.uclastore.com/c-422-textbooks.aspx

When will the lectures be posted?

Lectures will be posted on Mondays and Wednesdays during the quarter.  In some cases lectures will be made available earlier so that students will have the opportunity to work ahead.

What are my options for the midterm and final examinations?

Midterm and Final Exams are held on Saturdays, however if you are having your exam proctored offsite you may take the exam the Friday before the Saturday Campus Exam. No approval is necessary. (Please note if you are requesting alternative test dates you will need instructor approval)

There are 3 options to take for each midterm and final examination.

Option 1: On-campus examination

Off-campus Examination
Option 2: Student secures a proctor
Option 3: Testing Center

For more information about each option, go here.

How do I notify the School which options I choose?

All students, no matter which option they choose, must submit the SEA Form to the M.S. Online Office. Submit by fax (310-825-3081) or in email with electronic or scanned signature (), at least two weeks prior of each exam.

To download and for more information about the SEA Form, click here

If I am a continuing student, how do I enroll for the following quarter?

You will be administratively added to the next course in your area. A confirmation will be sent via email.

What is the withdrawal policy?

Please go to http://www.registrar.ucla.edu/soc/registration.htm#anchorrefundw09 to see the full details about UCLA’s withdrawal policy.

What are the hardware and software requirements to view online lectures?

  1. A broadband connection (Cable, Fiber, or DSL)
  2. Remote Desktop capability to remote.seas.ucla.edu (if needed for your class).
  3. Adobe Flash Player plugin (9.0.0 or greater) must be installed.
  4. An acceptable version of a browser for your platform as shown below:
    • Windows 7 & 8.1: IE 9+, Firefox 28+, and Chrome 34+
    • Mac OS X 10.9: Firefox 28+, Chrome 34+, and Safari 6.0+
    • Linux Red Hat 6: Firefox 28+

Where can I download Flash Player 7?

Get the Flash Player here: http://www.adobe.com/go/getflashplayer

What are the equipment requirements for Videoconferencing Office Hours?

You will need a microphone and speakers for your computer.

If you don’t already have this equipment, Wimba recommends the following headset system:
PLANTRONICS .Audio 340 3.5mm Connector Supra-aural The Head Stereo Headset$14.99

Also, you might consider getting a webcam so that the TA or professor (and other students) will be able to see you when you speak. We have no specific recommendation for a webcam.

Am I eligible for a leave of absence?

A leave of absence may be granted by the Graduate Division to continuing graduate students in good standing (3.0 GPA), who have completed at least one quarter in graduate status at UCLA.

When is the deadline to request for a leave of absence?

All leaves must be requested before the end of the second week of class of the quarter in which the leave of absence or extension of leave of absence is to begin. Deadlines are published for each quarter in the General Catalog and in the quarterly Schedule of Classes.

What if my leave begins in a quarter I have already paid for? Will I get a refund?

If registration fees have been paid for the quarter in which the leave is to begin, a percentage of the fees paid is refunded according to the calendar date on which the approved leave request is submitted to the Graduate Division.

How long is a leave of absence?

A leave is normally granted for periods of one to three quarters. Leaves may be extended in certain circumstances, ex. military deployment on the recommendation of the Department to Graduate Division.

What happens if I do not return from a leave of absence?

If the student fails to return to the University the quarter after being on official leave of absence, or leaves the University without an official leave of absence, the student must apply for readmission to graduate study.

Can I defer my student loans when I am on leave?

When a student is on a leave of absence, the Registrar’s Office cannot confirm student status for student loan deferral.

How will I receive my registration materials after returning from a leave of absence?

If a student is returning from a leave of absence of less than three terms, the registration materials are automatically sent to the local address. If the student has been away three terms or longer, the student is sent a Statement of Legal Residence which must be completed and returned to the Readmission Clerk before registration materials can be prepared.

What do I need to do if I return before the end of my leave?

If the student is returning before the end of the period of the leave, the student must notify the Graduate Division and the Registrar’s Office at least six weeks prior to the beginning of the term in which the student plans to register, so that registration materials may be prepared in advance. Failure to give at least six weeks notice will result in liability for any and all late registration/late enrollment fees assessed by the Registrar’s Office.

Are there any restrictions for international students on a leave of absence?

International students on non-immigrant visas (F-1 or J-1) may not remain in the United States while on a leave of absence unless:

  1. a written statement is provided to the Office of International Students and Scholars from an academic adviser certifying that the student will be conducting degree-related research equivalent to a full course of study during the leave; or
  2. they provide evidence of a serious illness of their own (not that of a family member) that prevents attendance at UCLA.

The Graduate Division will not approve a leave of absence that is not in compliance with Bureau of Immigration and Customs Enforcement (BICE) policy governing international student visas.

If I am on a leave of absence, may I use University facilities?

Only persons who are registered are entitled to use University facilities (an exception is the library, to which the public-at-large has access if a fee is paid) or faculty time.

What is the refund policy? 

The refund policy for Engineering Online Students is listed below (Please note students cannot drop to zero units without filing a Leave of Absence).

REFUND POLICY

Full Refund up until the 6th week. Afterwards, the following percentages apply:
7th week 50%
8th week 0%
9th week 0%
10th week 0%

What is a UCLA bruin card? Do I need one?

The UCLA BruinCard is a student identification card that is used to electronically confirm student status and eligibility for services on campus, such as use of the library. As a student in the M.S. Engineering online program, you are not required to come on campus. If you do plan to use the services on campus, you can apply for a BruinCard by Visiting the Online Card Office <http://www.bruincard.ucla.edu> and click on *Apply for Card* on the left menu. You must have a UCLA logon ID and password to access the online application:

https://secure.bruincard.ucla.edu/bcw/web/Home.aspx

Once you have applied you must forward the confirmation email to the MSOL Office: in order for us to claim your Bruin Card ID to pick up and mail it directly to you.

What is the calendar for the M.S. Engr. online program?

The M.S. Engr. online program follows the same calendar as the on campus programs.
Refer to http://registrar.ucla.edu/Calendars/Overview

When is the 10 week for the summer session?

Session A – 10-week
This is generally the third week of June through the end of August.

If students need additional info, they can find it here: http://www.summer.ucla.edu/Calendar/current.htm

Am I eligible to purchase graduate student medical insurance at UCLA?

SHIP (Student Health Insurance Plan) is assessed as part of the overall registration fee to regular full-time students only, eligibility is based on registration status. View the Student Insurance Resources (pdf) by UCLA’s Health Insurance Consultant of other possible insurance resources that may assist you.